> For the complete documentation index, see [llms.txt](https://compassly.gitbook.io/compassly-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://compassly.gitbook.io/compassly-docs/administration/system-settings/services/add-new-service.md).

# Add New Service

**Audience:** Super Admin, Admin\
**Page type:** Task guide\
**Status:** Draft\
**Owner:** Compassly Documentation Team\
**Last verified:** 2026-04-07

## Purpose

Use this workflow to create a new system service.

## Before you start

* You must be signed in to Compassly.
* You must be on **System settings** > **Services**.
* You should know the service **Code**, **Description**, and **Minutes per unit** you want to use.

## How to get there

1. Open **System settings**.
2. Select **Services**.
3. Click the **Add new** button.
4. Select **Add new service**.

## Steps

1. Enter a **Code**.
2. Enter a **Description**.
3. Select **Minutes per unit**.
4. Open **Team members** if you want to assign one or more team members now.
5. Use **See all** next to **Team members** when you want to review the full selected list.
6. Leave **Prohibit shift overlap** on or off based on the service you are creating.
7. Click **Apply**.

## Important

* **Code** and **Description** are required.
* **Minutes per unit** is required.
* **Team members** is optional.
* Service codes are treated as case-insensitive for uniqueness.
* Leading or trailing spaces should not be kept when the service is saved.

## Role differences

* **Super Admin / Admin:** Can create a new service in the verified workflow.
* **Other roles:** \[VERIFY: confirm whether any additional roles can add services.]

## What happens next

The new service appears on the **Services** list.

## Related guides

* [View Services](/compassly-docs/administration/system-settings/services/view-services.md)
* [View Assigned Team Members for a Service](/compassly-docs/administration/system-settings/services/view-assigned-team-members-for-a-service.md)


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