> For the complete documentation index, see [llms.txt](https://compassly.gitbook.io/compassly-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://compassly.gitbook.io/compassly-docs/core-modules/appointments/client-appointments/change-appointment-status.md).

# Change Appointment Status

**Audience:** Super Admin, Admin, Supervisor, Clinician \[VERIFY: confirm exact roles that can change appointment status]\
**Page type:** Task guide\
**Status:** Draft\
**Owner:** Compassly Documentation Team\
**Last verified:** 2026-04-06

## Purpose

Use this action to update the status of an appointment.

## Before you start

* You must be signed in to Compassly.
* You must already have an appointment in **Client appointments**.
* Status changes that complete the appointment require a summary and signature.

## Important

* The **Change status** modal includes **Status**, **Brief summary**, and **Signature**.
* The available status values shown in the modal include **Attended**, **Refused**, and **Cancelled**.
* Signed appointments become locked for editing after completion.
* Cancelled and refused appointments do not keep active appointment or video conference links in the list.

## Role differences

* **Super Admin / Admin / Supervisor / Clinician:** \[VERIFY: confirm exact role split.]
* Final signed-lock behavior depends on permission.

## How to get there

1. Open **Appointments**.
2. Select **Client appointments**.
3. Open the row action menu for the appointment.
4. Select **Change status**.

## Steps

1. Select the new value in **Status**.
2. Enter a value in **Brief summary** if required.
3. Add a signature in **Signature** if required.
4. Click **Apply**.

## What happens next

* The appointment status updates in **Client appointments**.
* Signed appointments show signature details in **View appointment details**.
* If the appointment is now signed, editing is blocked until the record is unlocked.

## Related guides

* [View Appointment Details](/compassly-docs/core-modules/appointments/client-appointments/view-appointment-details.md)
* [Unlock and Edit Signed Appointment](/compassly-docs/core-modules/appointments/client-appointments/unlock-and-edit-signed-appointment.md)
* [Delete Appointment](/compassly-docs/core-modules/appointments/client-appointments/delete-appointment.md)


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