> For the complete documentation index, see [llms.txt](https://compassly.gitbook.io/compassly-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://compassly.gitbook.io/compassly-docs/core-modules/appointments/client-appointments/unlock-and-edit-signed-appointment.md).

# Unlock and Edit Signed Appointment

**Audience:** Super Admin, Admin \[VERIFY: confirm which roles can unlock signed appointments]\
**Page type:** Task guide\
**Status:** Draft\
**Owner:** Compassly Documentation Team\
**Last verified:** 2026-04-06

## Purpose

Use **Unlock & Edit** to unlock a signed appointment so it can be edited again.

## Before you start

* You must be signed in to Compassly.
* You must already have a signed appointment.
* You must have permission to unlock signed appointments.
* You must know your password.

## Important

* The unlock modal warns that the appointment has already been signed.
* Unlocking requires password confirmation.
* After unlocking, the appointment must be signed again after you make changes.

## Role differences

* **Super Admin / Admin:** \[VERIFY: confirm exact role split for unlock permissions.]
* Other roles may be blocked from unlocking signed appointments.

## How to get there

1. Open **Appointments**.
2. Select **Client appointments**.
3. Open the signed appointment.
4. Click **Unlock & Edit**.

## Steps

1. Review the confirmation message in **Unlock appointment?**
2. Enter your password in **Confirmed by password**.
3. Click **Unlock**.
4. Make the needed changes on the appointment.
5. Save the updated appointment.
6. Sign the appointment again if required.

## What happens next

* The appointment becomes editable again.
* After you update it, the appointment needs a new signature.

## Related guides

* [View Appointment Details](/compassly-docs/core-modules/appointments/client-appointments/view-appointment-details.md)
* [Edit Appointment](/compassly-docs/core-modules/appointments/client-appointments/edit-appointment.md)
* [Change Appointment Status](/compassly-docs/core-modules/appointments/client-appointments/change-appointment-status.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://compassly.gitbook.io/compassly-docs/core-modules/appointments/client-appointments/unlock-and-edit-signed-appointment.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.