> For the complete documentation index, see [llms.txt](https://compassly.gitbook.io/compassly-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://compassly.gitbook.io/compassly-docs/core-modules/clients/activate-clients-in-batch.md). # Activate Clients in Batch ## Activate Clients in Batch **Page type:** Task guide\ **Status:** Draft (Noah Edit)\ **Owner:** Compassly Documentation Team\ **Last verified:** 2026-04-03 (Noah Edit: 2026-05-14)\ **Audience:** Super Admin, Admin ### What This Section Covers This material covers how to restore multiple inactive clients at once. ### Before You Start * You must have permission "View client list". * You must have permission "Activate client". > **Warning:** Reactivating a client returns the client to the "Active" Client List. It does **NOT** automatically unarchive programs, maladaptives, or medications that were archived during deactivation. Restore those items manually if needed. ### Where To Start 1. Sign in to Compassly. 2. In the left navigation menu, select ***Clients***. ## Available Actions 1. **Navigate to the "Inactive" Client List.** * Below the "All clients" title of the page, to the right of the "Clients /" breadcrumb, there is a dropdown menu that is set to "Active" as a default. Click on "Active" to open the dropdown menu, where you can then select the option "Inactive" to navigate to the "Inactive" Client List. ![](/files/P6dPd6ff1gt80MxJYcem)\ *Figure 1: "Active" Client List page overview with emphasis on activation navigation.* 2. **Activate multiple Clients by using the Table List checkboxes.** * You may want to use the filters covered in "View Client List" guide to narrow your list data. * On the far left side of the "Inactive" Client List, there should be a column of empty checkboxes. After determining which Clients you would like to activate, click on those Clients' corresponding checkboxes. If you have sufficently filtered the list to the point where all list items are Clients you wish to activate, you can click the checkbox in the column header to select all items at once. This will turn the checkbox blue with a little white checkmark inside, and two new objects should appear above the table to the right of the search bar: A blue "Activate" button, and an indicator that contains a blue-green checkmark circle and text that reads "# items selected" (The # represents the number of items you have selected). Confirm that the indicator number matches the number of Clients you wish to activate, and then click the "Activate" button. ![](/files/HtisKkWB5xDSWqwHyXQW)\ *Figure 2: "Inactive" Client List page overview with emphasis on activation navigation.* * A small dialog box will open up. Click the "Activate" button to confirm your choice. A notification should pop in the bottom left corner of the page to confirm your success. ![](/files/X9RYemAkfNVxQ0LriE9t) ![](/files/YtsjcrEVmLojzuz3EvVh)\ *Figure 3 - 4. Dialog box and success notification for activating a Client profile.* ### Role Differences * ***Super Admin / Admin:*** Will be able to activate Client profiles in batch. * ***Supervisor / Clinician / Basic:*** Does not have the access to activate Client profiles in batch. ### Summary Of Section **Upon reviewing this material, you should be able to:** * Navigate to the "Inactive" Client List. * Activate inactive Client profiles in batch. ### Related Guides * [Activate Client](/compassly-docs/core-modules/clients/activate-client.md) * [Deactivate Clients in Batch](/compassly-docs/core-modules/clients/deactivate-clients-in-batch.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://compassly.gitbook.io/compassly-docs/core-modules/clients/activate-clients-in-batch.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.